Support

Last updated: 2 November 2026

I changed phones / reinstalled. How do I get my progress back?

Progress is backed up automatically. If you linked an account (Settings → Account), sign in with the same email, Apple or Google account on the new device and everything comes back, including purchases. Guest progress can only be restored on the same device, so link an account — it takes ten seconds.

I bought something but did not receive it.

Every purchase is recorded on our servers. Open the game while online — missing purchases are delivered automatically on launch. For Premium you can also tap Restore purchases on the Premium screen. Still missing? Report it below with the time of purchase.

I found a bug.

In the game: pause → Report a bug (or Settings → Report a bug). It attaches your device details and an optional screenshot, which helps us fix it fast.

How do I delete my data?

Settings → Account → Delete my account and data, or use the data-deletion page.

The music is out of sync with my Bluetooth headphones.

Bluetooth adds latency. Settings → Audio offset lets you shift the music to match what you hear.

How do I play?

Move only — your instruments fire on the beat by themselves. Collect notes to level up, fill the hype meter for the drop, and survive the bosses. The in-game Field Guide explains everything.

Contact

Write to the in-game bug reporter (Settings → Report a bug). Include your device model and, if you linked one, your account email.